Brand's performance
7.8
/100
Unsatisfactory
Unsatisfactory
Satisfaction Index over the past 12 months.
Response Rate
10%
Average Response Time
2%
Solution Rate
10%
Average Ratings
10%
Customer Retention Rate
0%
Category ranking
Telecommunications- Data
  • 0877005000
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Mweb - Very dissapointed

No resolution
Jean
Jean filed the complaint
1 January 2023
Iam very dissapointed in mweb in their customer care on holidays you have no technical support i have had 2 days no wifi and every month its atleast 2 to 3 days down time on the wifi i feel like moving to a different provider
Incident date: 1 January 2023
This complaint has been considered as not resolved.
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