Brand's performance
7.8
/100
Unsatisfactory
Unsatisfactory
Satisfaction Index over the past 12 months.
Response Rate
10%
Average Response Time
2%
Solution Rate
10%
Average Ratings
10%
Customer Retention Rate
0%
Category ranking
Telecommunications- Data
  • 0877005000
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Mweb - Disgusting service

No resolution
1/10
Naz
Naz filed the complaint
3 April 2023 (edited on27 April 2023)
Disgusting service . I cannot believe I stayed with MWEB for so many years and never realised how inhumane and immoral they are . They listen to your story when they want to catch you but when you have a problem they start getting rude. I referred them to So many people will never make that mistake again. What they doing is daylight robbery . They have not bothered to solve anything. Worst company to deal with
Incident date: 30 March 2023
Naz
Naz rated the brand
20 July 2023

Disgusting pathetic

This complaint has been considered as not resolved.
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