How can I contact Mweb?

You can contact the brand by phone (0877005000)

How to make a complaint on Complaints Book?

Making an online complaint on Complaints Book is simple, free, and very intuitive. To make a complaint, you must be registered on the platform.Clicking the Make a complaint button will allow you to start your complaint, ensuring you always select the correct brand.Once all fields are filled in, the complaint will be sent for approval. Once approved, the brand will be automatically notified that it has a new complaint on Complaints Book.When filing a complaint, always fill in your personal details - name and phone number are mandatory - to facilitate identification by the brand.

Mweb | Complaints Book

Name: Mweb
Rating: 7.8

Brand's performance

7.8

/100

Unsatisfactory

Satisfaction Index over the past 12 months.

Response Rate

10%

Average Response Time

Solution Rate

10%

Average Ratings

10%

Customer Retention Rate

Category ranking

Mobile and Fixed Telecommunications

1 Metrofibre 30

2 Mondo 21.5

3 Rain mobile 12.3

...

Mweb7.8

Telecommunications- Data

0877005000

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Naz

Featured

Mweb - Disgusting service

I have been in contact with Mweb since the 28/2/2023……. To move my fibre . I have done it online as they said and phoned them . I call them daily . Nobody bothers to give you correct answers. They keep you in the phone for hours and the problem is still…

No resolution

Featured opinions

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Naz

Disgustingly infuriated

Disgusting pathetic

They disgusting theor morals are bad and they liars . They not honourable

No resolution