Brand's performance
11.8
/100
Unsatisfactory
Unsatisfactory
Satisfaction Index over the past 12 months.
Response Rate
15.4%
Average Response Time
3.1%
Solution Rate
16.7%
Average Ratings
10%
Customer Retention Rate
0%
Category ranking
Men's and Women's Clothing
1 Lacoste 36.8
2 Markhams 21.5
3 PEP 15.9
...
Mr Price11.8
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Mr Price - Very unhappy

No resolution
1/10
Joyce
Joyce filed the complaint
16 April 2021
Very disappointed with the service i received from Mr price.After months of trying to get help, nothing is happening. I have done online shopping and i received incomplete order. I quired then I was told there were no sizes, till today i cannot get my refund. Their what's app is useless. I am not happy at all
Incident date: 16 April 2021
Joyce
Joyce rated the brand
15 October 2021

Extremely unhappy.No reaction or feedback from Mr Price

This complaint has been considered as not resolved.
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