Brand's performance

Unsatisfactory

Satisfaction Index over the past 12 months.

Response Rate

15.4%

Average Response Time

3.1%

Solution Rate

16.7%

Average Ratings

10%

Customer Retention Rate

0%

Category ranking

Men's and Women's Clothing

1 Lacoste 36.8

2 Markhams 21.5

3 PEP 15.9

...

Mr Price11.8

0800 212 535
[email protected]

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Mr Price - Very unhappy

Joyce filed the complaint

16 April 2021

Very disappointed with the service i received from Mr price.After months of trying to get help, nothing is happening. I have done online shopping and i received incomplete order. I quired then I was told there were no sizes, till today i cannot get my refund. Their what's app is useless. I am not happy at all

Incident date: 16 April 2021

Joyce rated the brand

15 October 2021

Extremely unhappy.No reaction or feedback from Mr Price

Would you buy again? No

1/10

This complaint has been considered as not resolved.

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