Mr Price
Mr Price
Men's and Women's Clothing
Brand's performance
9.4
/100
Unsatisfactory
Unsatisfactory
Satisfaction Index over the past 12 months.
Response Rate
14.3%
Average Response Time
2.9%
Solution Rate
0%
Average Ratings
50%
Customer Retention Rate
0%
Category ranking
Men's and Women's Clothing
1 Lacoste 36.8
2 Puma 34
3 PEP 33.5
...
Mr Price9.4
Is this your company? Click here

Mr Price - Very unhappy

No resolution
1/10
Joyce
Joyce filed the complaint
16 April 2021
Very disappointed with the service i received from Mr price.After months of trying to get help, nothing is happening. I have done online shopping and i received incomplete order. I quired then I was told there were no sizes, till today i cannot get my refund. Their what's app is useless. I am not happy at all
Incident date: 16 April 2021
Joyce
Joyce rated the brand
15 October 2021

Extremely unhappy.No reaction or feedback from Mr Price

This complaint has been considered as not resolved.
Complaint #15721
502 views
0 comments
Report
Comments
This complaint has no comments yet.
Similar complaints
Sindisiwe
Sindisiwe
28 December 2024
Mr Price - Wrong garment packed with no price tag

I oderded 2 dresses from Mr Price online shopping both dresses were Oakridge brand…

Resolved
Maggie Tswai
Maggie Tswai
20 December 2024
Mr Price - Product quality

I have bought legging from Mr price kids for my daughter on the 16th December 2024.…

Awaiting reply
FIONA VAN GRAAN
FIONA GRAAN
14 October 2024
Mr Price - Mr price online: poor customer service

Placed an order for a dress on the 07th of October, the only correspondence i received…

No resolution

This page does not represent the brand's official online site. If you wish you may file your complaint directly through the channels provided by the brand and/or through the channels of regulators or conflict resolution bodies. All visible contact information, image or logos are presented according to the information sent by the users and/or the distinctive signs that the brand presents in the market and in its communication.