Brand's performance
9.9
/100
Unsatisfactory
Unsatisfactory
Satisfaction Index over the past 12 months.
Response Rate
11.8%
Average Response Time
2.4%
Solution Rate
12.5%
Average Ratings
14%
Customer Retention Rate
0%
Category ranking
Men's and Women's Clothing
1 Lacoste 36.8
2 Puma 35.5
3 Markhams 25.5
...
Mr Price9.9
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Mr Price - Very unhappy

No resolution
1/10
Joyce
Joyce filed the complaint
16 April 2021
Very disappointed with the service i received from Mr price.After months of trying to get help, nothing is happening. I have done online shopping and i received incomplete order. I quired then I was told there were no sizes, till today i cannot get my refund. Their what's app is useless. I am not happy at all
Incident date: 16 April 2021
Joyce
Joyce rated the brand
15 October 2021

Extremely unhappy.No reaction or feedback from Mr Price

This complaint has been considered as not resolved.
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