Mr Price
Mr Price
Men's and Women's Clothing
Brand's performance
15.4
/100
Unsatisfactory
Unsatisfactory
Satisfaction Index over the past 12 months.
Response Rate
17.6%
Average Response Time
3.5%
Solution Rate
18.8%
Average Ratings
25%
Customer Retention Rate
0%
Category ranking
Men's and Women's Clothing
1 Lacoste 36.8
2 Mr Price 15.4
3 Markhams 10.1
Is this your company? Click here

Mr Price - Unsatisfactory service

No resolution
Sameerah Harmse
Sameerah Harmse filed the complaint
27 April 2021
We stood in line to purchase items and canceled the layby in order to process on the clothing account. We waited over 30mins just for them to find the layby, there was no professionalism to come and advise us that they still looking for the items instead the manager responds with there's thousands of laybys - I would've appreciate it if she were to apologize cause we waited long.
Incident date: 27 April 2021
This complaint has been considered as not resolved.
Complaint #17221
1046 views
0 comments
Comments
This complaint has no comments yet.
Similar complaints
Veronica
Veronica
11 April 2024
Mr Price - Bad attitude

On the date 10 April 2024. I was attended by Nonhlanhla at Norkem Park Mr Price…

Awaiting reply
Pricilla Morotolo
Pricilla Morotolo
22 December 2023
Mr Price - Robbed

They didn't give me my change

No resolution
Mmele Bogopa
Mmele Bogopa
13 December 2023
Mr Price - Bad service at mr price

I bought a phone. On the exact same day not even hours after the purchase i herded…

No resolution

This page does not represent the brand's official online site. If you wish you may file your complaint directly through the channels provided by the brand and/or through the channels of regulators or conflict resolution bodies. All visible contact information, image or logos are presented according to the information sent by the users and/or the distinctive signs that the brand presents in the market and in its communication.