Brand's performance
15.0
/100
Unsatisfactory
Unsatisfactory
Satisfaction Index over the past 12 months.
Response Rate
16.7%
Average Response Time
3.3%
Solution Rate
16.7%
Average Ratings
30%
Customer Retention Rate
0%
Category ranking
Men's and Women's Clothing
1 Lacoste 36.8
2 Puma 34
3 Truworths 21
...
Mr Price15
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Mr Price - Unhappy - mr price looking for excuses to not pay insurance claim

No resolution
Ashil Thulsi Shily
Ashil Shily filed the complaint
9 October 2023
My Name is Verausha Thulsi . I have a 360 Policy for Hospitalization. I have submitted all the iNformation .The claim should have been accepted an process . The admission notes by doctor is there
And the diagnoses that was made after all the tests were done . I was admitted on the 28 Sept and was discharged on the 01 October . Diagnosis was only made on the 01 October 2023

I was 3 nights in hospital . I had taken ill and was taken into Trauma on The 28 September 2023
Incident date: 9 October 2023
This complaint has been considered as not resolved.
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