Brand's performance
9.4
/100
Unsatisfactory
Unsatisfactory
Satisfaction Index over the past 12 months.
Response Rate
14.3%
Average Response Time
2.9%
Solution Rate
0%
Average Ratings
50%
Customer Retention Rate
0%
Category ranking
Men's and Women's Clothing
1 Lacoste 36.8
2 Puma 34
3 PEP 33.5
...
Mr Price9.4
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Mr Price - Unfair

No resolution
1/10
Phumza Sohobese
Phumza Sohobese filed the complaint
18 September 2022
We had to beg the security in order to get in the store that time it was 17:45 and they close at 18:00 but the security wouldn't let us in. She said they were closed but the door was still open, that time we were standing at the rain begging to get in and buy umbrellas.
Incident date: 15 September 2022
Phumza Sohobese
Phumza Sohobese rated the brand
20 November 2022

The service is very poor it does not help or make any difference at all.

This complaint has been considered as not resolved.
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