Mr Price - Unethical service

Mr price is becoming more of an unethical retail shop I have 2 complaints that happened in less that 2 months , 2 months ago Iay-byed clothes and when I had to fetch them they gave me the wrong parcel and I had to take it back. Last month I lay-byed again and when I had to fetch it on Friday they told me how they cannot help me with my lay-by because due to loadshedding they can't go in the storeroom and look for my parcel yet they have backup lights.... I understood til I went back and they told me they've misplaced my parcel and I have to go back and retake what I took the last time hence I couldn't find sizes of what i took the last time , I told them and they told me there's nothing they can do more especially Jabulani Mall Manager Lebo so now I can't tolerate this behavior anymore and all I can say is I don't want to take this situation further and make it a big deal but please talk to your Staff because they are too relaxed and lazy


Thank you