Mr Price
Mr Price
Men's and Women's Clothing
Brand's performance
10.0
/100
Unsatisfactory
Unsatisfactory
Satisfaction Index over the past 12 months.
Response Rate
0%
Average Response Time
0%
Solution Rate
0%
Average Ratings
0%
Customer Retention Rate
100%
Category ranking
Men's and Women's Clothing
1 Lacoste 36.8
2 Puma 34
3 Markhams 31.5
...
Mr Price10
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Mr Price - Torn boots

No resolution
Nomfundo
Nomfundo filed the complaint
18 July 2021 (edited on27 July 2021)
I bought boots at Sandton City Mr Price that fit perfectly with no issues so I threw away the receipt. I wore the shoes about three times and they ripped at the sole, I tried to return them at Mr Price Boulders and I was told I have to return to Sandton City but for personal reasons I explained that I could not and I was told there is nothing they can do to help.
This complaint has a private attachment.
Incident date: 29 June 2021
This complaint has been considered as not resolved.
Complaint #31321
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