Brand's performance
9.9
/100
Unsatisfactory
Unsatisfactory
Satisfaction Index over the past 12 months.
Response Rate
11.8%
Average Response Time
2.4%
Solution Rate
12.5%
Average Ratings
14%
Customer Retention Rate
0%
Category ranking
Men's and Women's Clothing
1 Lacoste 36.8
2 Puma 35.5
3 Markhams 25.5
...
Mr Price9.9
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Mr Price - Thorned trouser

No resolution
Merchia Booysen
Merchia Booysen filed the complaint
13 September 2021
I bought i trouser on the 4th September at Mr Price. I fitted and it fits me well. I went to work on the 9th of September and it got thorned between the legs. I returned on the 10th with the price tag as I lost the slip. The manager was very rude to me he refused to help me. I left the trouser there as I can't do anything with it. I also have the poof of payment on my banking app as I made an eft payment.
This complaint has a private attachment.
Incident date: 10 September 2021
This complaint has been considered as not resolved.
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