Brand's performance
14.3
/100
Unsatisfactory
Unsatisfactory
Satisfaction Index over the past 12 months.
Response Rate
16.7%
Average Response Time
3.3%
Solution Rate
16.7%
Average Ratings
25%
Customer Retention Rate
0%
Category ranking
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Mr Price - Terrible service

No resolution
Kgomotso
Kgomotso filed the complaint
7 August 2022
I was at Bedford mr price clothing on 07/08/2022
I went there to get my click and collect order. I was left on the till by myself all the ladies there just kept on laughing and talking to each other no one wanted to check for me they just ignored me as if I didn’t pay for the item I’m collecting. The other one checked she didn’t even bother to tell me if it’s there or not she carried on steaming the clothes I walked out as I was very upset and angry.
Incident date: 7 August 2022
This complaint has been considered as not resolved.
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