The level of service from Mr. Price groups is honestly appalling. This month, I have not only experienced the worst service from one of their massive store Mr. Price Home Design Quarter and had ZERO feedback on how the nonsense there would be fixed going forward. But I have now had to cancel an account application because the reference number I got was not working. I spoke to 4 people about this and NO ONE can assist, they keep making empty promises of contacting me back and nothing. Each person has a different story and yet when in store, their own staff cannot get through to these same accounts.
I'm incredibly disgusted!!!
Incident date: 21 September 2021
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