Brand's performance
11.0
/100
Unsatisfactory
Unsatisfactory
Satisfaction Index over the past 12 months.
Response Rate
13.3%
Average Response Time
2.7%
Solution Rate
14.3%
Average Ratings
14%
Customer Retention Rate
0%
Category ranking
Men's and Women's Clothing
1 Lacoste 36.8
2 Puma 35.5
3 Markhams 25.5
...
Mr Price11
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Mr Price - Still haven't received my online order

No resolution
Shanice Makhanya
Shanice Makhanya filed the complaint
12 July 2022
Hi I made an order on the 4th of July, the due date on the app was the 8th. It's now the 12th and I still haven't received my order. It still says it is ready to ship for 8 days now. I have called the call center several times and they are not able to help me. My order number is 201162098009
Incident date: 4 July 2022
This complaint has been considered as not resolved.
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