Brand's performance
1.5
/100
Unsatisfactory
Unsatisfactory
Satisfaction Index over the past 12 months.
Response Rate
0%
Average Response Time
0%
Solution Rate
0%
Average Ratings
10%
Customer Retention Rate
0%
Category ranking
Men's and Women's Clothing
1 Lacoste 36.8
2 Markhams 25
3 PEP 15.7
...
Mr Price1.5
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Mr Price - Sim card

No resolution
3/10
Xolisile Fanie Mabe
Xolisile Mabe filed the complaint
24 June 2022
I have bought phone in mr price in April it had two sim card vodacom and mr price sim .I was called about mr price sim card and the lady explained to me how it works. I told the lady that i am not interested in the sim as it is linked to my account because i have bought that phone for my daughter, but she registered the sim even when i have refused to give her permission to register the sim, i was suprised when i see my monthly statement. I want the lady that registered sim card without my permission disciplined.
Incident date: 23 June 2022
Xolisile Fanie Mabe
Xolisile Mabe rated the brand
27 August 2022

They don't care

This complaint has been considered as not resolved.
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