Brand's performance
15.4
/100
Unsatisfactory
Unsatisfactory
Satisfaction Index over the past 12 months.
Response Rate
17.6%
Average Response Time
3.5%
Solution Rate
18.8%
Average Ratings
25%
Customer Retention Rate
0%
Category ranking
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Mr Price - Rude employees

No resolution
Andraya Haynes
Andraya Haynes filed the complaint
16 October 2021
As I write this I stand in line at the Thembi Mall Mr Price in Tembisa , very disappointed with their service , I've been in line for 45 minutes the employees are very slow & very rude. Also refused for me to return an item of clothing.
Incident date: 16 October 2021
This complaint has been considered as not resolved.
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