Brand's performance
9.9
/100
Unsatisfactory
Unsatisfactory
Satisfaction Index over the past 12 months.
Response Rate
11.8%
Average Response Time
2.4%
Solution Rate
12.5%
Average Ratings
14%
Customer Retention Rate
0%
Category ranking
Men's and Women's Clothing
1 Lacoste 36.8
2 Puma 35.5
3 Markhams 25.5
...
Mr Price9.9
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Mr Price - Revolting drrv

No resolution
Nonhlanhla
Nonhlanhla filed the complaint
26 December 2021
Disgusted with the fact that Mr price runs a scam and not an online customer service retailer. They let consumers place their orders for delivery then don't deliver the package!!! Wasted two full working days waiting for delivery that did not arrive. I asked for my full refund and to date nothing!
This complaint has a private attachment.
Incident date: 4 December 2021
This complaint has been considered as not resolved.
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