Brand's performance
9.9
/100
Unsatisfactory
Unsatisfactory
Satisfaction Index over the past 12 months.
Response Rate
11.8%
Average Response Time
2.4%
Solution Rate
12.5%
Average Ratings
14%
Customer Retention Rate
0%
Category ranking
Men's and Women's Clothing
1 Lacoste 36.8
2 Puma 35.5
3 Markhams 25.5
...
Mr Price9.9
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Mr Price - Problem with my account

No resolution
1/10
Thandeka Lydia Pepenene
Thandeka Pepenene filed the complaint
21 June 2022
I have a problem with my account I'm not happy with it.i overpaid my account and still my credit still going up..I keep paying and I'm no longer get a credit to buy anymore..
Incident date: 21 June 2022
Thandeka Lydia Pepenene
Thandeka Pepenene rated the brand
10 September 2022

Not satisfied cos it too a while to respond

This complaint has been considered as not resolved.
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