Brand's performance

Unsatisfactory

Satisfaction Index over the past 12 months.

Response Rate

0%

Average Response Time

0%

Solution Rate

0%

Average Ratings

10%

Customer Retention Rate

0%

Category ranking

Men's and Women's Clothing

1 Lacoste 36.8

2 Markhams 25

3 PEP 15.7

...

Mr Price1.5

0800 212 535
[email protected]

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Mr Price - Pricing

Nazima Lagerdien filed the complaint

23 July 2021

wrong pricing on stool. price tag 89.99 on the box and scanned 129.99. was told they changing dept. however i was alone in the dept. and the salesman told me the price was 89.99 as there was about 10 of the same item in there. the floor supervisor was totally non chalant when i explained it to her, saying it is 129.99

Incident date: 23 July 2021

Nazima Lagerdien

30 July 2021

Still waiting for response

Nazima Lagerdien

6 August 2021

No feedback from brand

This complaint has been considered as not resolved.

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