Brand's performance
9.9
/100
Unsatisfactory
Unsatisfactory
Satisfaction Index over the past 12 months.
Response Rate
11.8%
Average Response Time
2.4%
Solution Rate
12.5%
Average Ratings
14%
Customer Retention Rate
0%
Category ranking
Men's and Women's Clothing
1 Lacoste 36.8
2 Puma 35.5
3 Markhams 25.5
...
Mr Price9.9
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Mr Price - Pricing

No resolution
Nazima Lagerdien
Nazima Lagerdien filed the complaint
23 July 2021
wrong pricing on stool. price tag 89.99 on the box and scanned 129.99. was told they changing dept. however i was alone in the dept. and the salesman told me the price was 89.99 as there was about 10 of the same item in there. the floor supervisor was totally non chalant when i explained it to her, saying it is 129.99
Incident date: 23 July 2021
Nazima Lagerdien
30 July 2021
Still waiting for response
Nazima Lagerdien
6 August 2021
No feedback from brand
This complaint has been considered as not resolved.
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