Mr Price
Mr Price
Men's and Women's Clothing
Brand's performance
9.4
/100
Unsatisfactory
Unsatisfactory
Satisfaction Index over the past 12 months.
Response Rate
14.3%
Average Response Time
2.9%
Solution Rate
0%
Average Ratings
50%
Customer Retention Rate
0%
Category ranking
Men's and Women's Clothing
1 Lacoste 36.8
2 Puma 34
3 Markhams 31.5
...
Mr Price9.4
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Mr Price - Poor service

No resolution
2/10
Trudi van der Sandt
Trudi Sandt filed the complaint
3 May 2022
Staff not willing to assist by calling their call centre regarding a gift voucher not showing. Required to go back during office hours for assistance. Call centre was called by myself, and available
Incident date: 30 April 2022
Trudi van der Sandt
Trudi Sandt rated the brand
31 May 2022

Worst Customer Service - Wonderboom Junction

This complaint has been considered as not resolved.
Complaint #120322
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