Brand's performance
15.4
/100
Unsatisfactory
Unsatisfactory
Satisfaction Index over the past 12 months.
Response Rate
17.6%
Average Response Time
3.5%
Solution Rate
18.8%
Average Ratings
25%
Customer Retention Rate
0%
Category ranking
Is this your company? Click here

Mr Price - Poor service

No resolution
2/10
Trudi van der Sandt
Trudi Sandt filed the complaint
3 May 2022
Staff not willing to assist by calling their call centre regarding a gift voucher not showing. Required to go back during office hours for assistance. Call centre was called by myself, and available
Incident date: 30 April 2022
Trudi van der Sandt
Trudi Sandt rated the brand
31 May 2022

Worst Customer Service - Wonderboom Junction

This complaint has been considered as not resolved.
Comments
This complaint has no comments yet.