Mr Price
Mr Price
Men's and Women's Clothing
Brand's performance
15.0
/100
Unsatisfactory
Unsatisfactory
Satisfaction Index over the past 12 months.
Response Rate
16.7%
Average Response Time
3.3%
Solution Rate
16.7%
Average Ratings
30%
Customer Retention Rate
0%
Category ranking
Men's and Women's Clothing
1 Lacoste 36.8
2 Puma 34
3 Truworths 21
...
Mr Price15
Is this your company? Click here

Mr Price - Poor service

No resolution
2/10
Trudi van der Sandt
Trudi Sandt filed the complaint
3 May 2022
Staff not willing to assist by calling their call centre regarding a gift voucher not showing. Required to go back during office hours for assistance. Call centre was called by myself, and available
Incident date: 30 April 2022
Trudi van der Sandt
Trudi Sandt rated the brand
31 May 2022

Worst Customer Service - Wonderboom Junction

This complaint has been considered as not resolved.
Complaint #120322
527 views
0 comments
Report
Comments
This complaint has no comments yet.
Similar complaints
Sindisiwe
Sindisiwe
28 December 2024
Mr Price - Wrong garment packed with no price tag

I oderded 2 dresses from Mr Price online shopping both dresses were Oakridge brand…

Resolved
Maggie Tswai
Maggie Tswai
20 December 2024
Mr Price - Product quality

I have bought legging from Mr price kids for my daughter on the 16th December 2024.…

No resolution
FIONA VAN GRAAN
FIONA GRAAN
14 October 2024
Mr Price - Mr price online: poor customer service

Placed an order for a dress on the 07th of October, the only correspondence i received…

No resolution

This page does not represent the brand's official online site. If you wish you may file your complaint directly through the channels provided by the brand and/or through the channels of regulators or conflict resolution bodies. All visible contact information, image or logos are presented according to the information sent by the users and/or the distinctive signs that the brand presents in the market and in its communication.