Brand's performance
9.9
/100
Unsatisfactory
Unsatisfactory
Satisfaction Index over the past 12 months.
Response Rate
11.8%
Average Response Time
2.4%
Solution Rate
12.5%
Average Ratings
14%
Customer Retention Rate
0%
Category ranking
Men's and Women's Clothing
1 Lacoste 36.8
2 Puma 35.5
3 Markhams 25.5
...
Mr Price9.9
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Mr Price - Poor quality

No resolution
1/10
Bomikazi
Bomikazi filed the complaint
18 April 2021
I have just bought a trouser at carnival mall, i wear at at work same day it just tear as if I bought it long time ago as i'm writing this complain it has lots of holes and i can't even sew it, the problem is i don't have slip but I bought it using Mr price card thank you
Incident date: 18 April 2021
Bomikazi
Bomikazi rated the brand
10 September 2021

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This complaint has been considered as not resolved.
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