Brand's performance
14.7
/100
Unsatisfactory
Unsatisfactory
Satisfaction Index over the past 12 months.
Response Rate
16.7%
Average Response Time
3.3%
Solution Rate
17.6%
Average Ratings
25%
Customer Retention Rate
0%
Category ranking
Is this your company? Click here

Mr Price - Poor customer service

No resolution
Othelia Keleabetswe Moseneke
Othelia Moseneke filed the complaint
29 May 2022
I went to make a purchase at Mr Price Rusternburg Waterfall mall and I was assisted by Thembisile by the till points. When he realized that the item I was purchasing did not have a price tag he threw it on me and said the item did not have a price tag and I must go get one with a price tag. I told him that it's not my job to do that.

Now right there it shows that he does not know how to serve customers and training needs to be provided. This Assistant disrespected me beyond. I am walking away unhappy.
Incident date: 29 May 2022
This complaint has been considered as not resolved.
Comments
This complaint has no comments yet.