Brand's performance

Unsatisfactory

Satisfaction Index over the past 12 months.

Response Rate

14.3%

Average Response Time

2.9%

Solution Rate

0%

Average Ratings

50%

Customer Retention Rate

0%

Category ranking

Men's and Women's Clothing

1 Lacoste 36.8

2 Puma 34

3 PEP 33.5

...

Mr Price9.4

0800 212 535
[email protected]

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Mr Price - Payment dicrepency

Llewellyn Jongh filed the complaint

8 May 2021

I made a payment on 17 April 2021 using the methode *120*410# amount was r423.. It was a closing balance.. But it show that I did not make payment.. I do have proof of payment.. I forward the proof of payment.. I was told by Dianna Kenneth the will get back to me.. It 2 weeks now with no response.. I did send emails requesting feedback.. And I've got interest in the amount in question.. Service pathetic

Incident date: 8 May 2021

This complaint has been considered as not resolved.

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