Brand's performance
9.9
/100
Unsatisfactory
Unsatisfactory
Satisfaction Index over the past 12 months.
Response Rate
11.8%
Average Response Time
2.4%
Solution Rate
12.5%
Average Ratings
14%
Customer Retention Rate
0%
Category ranking
Men's and Women's Clothing
1 Lacoste 36.8
2 Puma 35.5
3 Markhams 25.5
...
Mr Price9.9
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Mr Price - Panties

No resolution
Lelanie Opperman
Lelanie Opperman filed the complaint
27 January 2022
Yesterday I bought Panties, the tag and hanger indicated Size medium by was a large. I bought it to embroider on it as a wedding gift but the size is now wrong. Now I have to redo the embroidery and I have to buy new panties. And that is unacceptable to have to pay 2x for something that should have been the correct size!
This complaint has a private attachment.
Incident date: 26 January 2022
This complaint has been considered as not resolved.
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