Brand's performance
14.7
/100
Unsatisfactory
Unsatisfactory
Satisfaction Index over the past 12 months.
Response Rate
16.7%
Average Response Time
3.3%
Solution Rate
17.6%
Average Ratings
25%
Customer Retention Rate
0%
Category ranking
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Mr Price - Paid but not packed

No resolution
Vuyelwa Matiso
Vuyelwa Matiso filed the complaint
16 December 2021 (edited on14 January 2022)
I bought clothes worth R2645. 79. When I got home later, looking at the clothes, my white resort shirt that appears on my Till slip is not in my package and I wanted to wear this shirt today. Assistant was Ntomboxolo (NTMA1)
Store manager: Marlene
Time was: 10:47
Tax inv number: 1315-8-489933
Pls investigate asap
Incident date: 15 December 2021
This complaint has been considered as not resolved.
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