Mr Price
Mr Price
Men's and Women's Clothing
Brand's performance
13.5
/100
Unsatisfactory
Unsatisfactory
Satisfaction Index over the past 12 months.
Response Rate
14.3%
Average Response Time
2.9%
Solution Rate
14.3%
Average Ratings
30%
Customer Retention Rate
0%
Category ranking
Men's and Women's Clothing
1 Lacoste 36.8
2 Puma 34
3 Markhams 31.5
...
Mr Price13.5
Is this your company? Click here

Mr Price - Paid but not packed

No resolution
Vuyelwa Matiso
Vuyelwa Matiso filed the complaint
16 December 2021 (edited on14 January 2022)
I bought clothes worth R2645. 79. When I got home later, looking at the clothes, my white resort shirt that appears on my Till slip is not in my package and I wanted to wear this shirt today. Assistant was Ntomboxolo (NTMA1)
Store manager: Marlene
Time was: 10:47
Tax inv number: 1315-8-489933
Pls investigate asap
Incident date: 15 December 2021
This complaint has been considered as not resolved.
Complaint #73921
909 views
0 comments
Report
Comments
This complaint has no comments yet.
Similar complaints
Sindisiwe
Sindisiwe
28 December 2024
Mr Price - Wrong garment packed with no price tag

I oderded 2 dresses from Mr Price online shopping both dresses were Oakridge brand…

Resolved
Maggie Tswai
Maggie Tswai
20 December 2024
Mr Price - Product quality

I have bought legging from Mr price kids for my daughter on the 16th December 2024.…

No resolution
FIONA VAN GRAAN
FIONA GRAAN
14 October 2024
Mr Price - Mr price online: poor customer service

Placed an order for a dress on the 07th of October, the only correspondence i received…

No resolution

This page does not represent the brand's official online site. If you wish you may file your complaint directly through the channels provided by the brand and/or through the channels of regulators or conflict resolution bodies. All visible contact information, image or logos are presented according to the information sent by the users and/or the distinctive signs that the brand presents in the market and in its communication.