Brand's performance
14.3
/100
Unsatisfactory
Unsatisfactory
Satisfaction Index over the past 12 months.
Response Rate
16.7%
Average Response Time
3.3%
Solution Rate
16.7%
Average Ratings
25%
Customer Retention Rate
0%
Category ranking
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Mr Price - Orders not delivered

No resolution
Winnie Molepo
Winnie Molepo filed the complaint
5 August 2021
I have been waiting for my parcels from Mr.Price and Fastway... I'm not getting any communication from either of them... I need refund to be done immediately because I actually need the items I ordered...
Incident date: 29 July 2021
This complaint has been considered as not resolved.
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