Brand's performance
9.4
/100
Unsatisfactory
Unsatisfactory
Satisfaction Index over the past 12 months.
Response Rate
14.3%
Average Response Time
2.9%
Solution Rate
0%
Average Ratings
50%
Customer Retention Rate
0%
Category ranking
Men's and Women's Clothing
1 Lacoste 36.8
2 Puma 34
3 Markhams 31.5
...
Mr Price9.4
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Mr Price - Orders not delivered

No resolution
Winnie Molepo
Winnie Molepo filed the complaint
5 August 2021
I have been waiting for my parcels from Mr.Price and Fastway... I'm not getting any communication from either of them... I need refund to be done immediately because I actually need the items I ordered...
Incident date: 29 July 2021
This complaint has been considered as not resolved.
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