Brand's performance
10.0
/100
Unsatisfactory
Unsatisfactory
Satisfaction Index over the past 12 months.
Response Rate
12.5%
Average Response Time
2.5%
Solution Rate
12.5%
Average Ratings
14%
Customer Retention Rate
0%
Category ranking
Men's and Women's Clothing
1 Lacoste 36.8
2 Markhams 16
3 Nike 10
...
Mr Price10
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Mr Price - Ordered shoes online on the 1st july haven't received them

No resolution
Mantoa Mamsika
Mantoa Mamsika filed the complaint
17 July 2022
I ordered Sneakers on the 1st of July online and still haven't received them. I went to Mr Price Hlahatsi on Wednesday last week and they said they haven't received the order.

My reason for ordering online is because the sneakers I wanted they were not in the store but only online which I had an even to attend with those shoes and unfortunately I couldn't go because my outfit was not complete.

When I ordered it said 3-5 working days but today it's the 17th of July and I haven't received my product. I'm so furious.
This complaint has a private attachment.
Incident date: 17 July 2022
This complaint has been considered as not resolved.
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