Brand's performance
10.0
/100
Unsatisfactory
Unsatisfactory
Satisfaction Index over the past 12 months.
Response Rate
0%
Average Response Time
0%
Solution Rate
0%
Average Ratings
0%
Customer Retention Rate
100%
Category ranking
Men's and Women's Clothing
1 Lacoste 36.8
2 Puma 34
3 Markhams 31.5
...
Mr Price10
Is this your company? Click here

Mr Price - Online parcel not received

No resolution
Ntombiningi Ndlovu
Ntombiningi Ndlovu filed the complaint
23 December 2022
I’ve order online on the 15th/12/2022 my parcel was meant to be delivered by Fastway but till today i haven’t received it. Tried calling them but was kept on hold for over and hour as well as Mr Price customer service department. Those clothes are for Christmas and i’m running out of time here. Thought i was doing myself a favour by purchasing online but now i see that i did the biggest mistake ever
Incident date: 23 December 2022
This complaint has been considered as not resolved.
Comments
This complaint has no comments yet.