Brand's performance
15.4
/100
Unsatisfactory
Unsatisfactory
Satisfaction Index over the past 12 months.
Response Rate
17.6%
Average Response Time
3.5%
Solution Rate
18.8%
Average Ratings
25%
Customer Retention Rate
0%
Category ranking
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Mr Price - Online order cancelation

No resolution
Cindy Michelle Williams
Cindy Williams filed the complaint
3 May 2021
Online order cancelation. I placed an order for a dress.. Delivery said 5 May. I paid for the dress online and received an email saying the dress will be delivered 10 May. I want my order canceled please.
This complaint has a private attachment.
Incident date: 3 May 2021
This complaint has been considered as not resolved.
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