Mr Price
Mr Price
Men's and Women's Clothing
Brand's performance
15.4
/100
Unsatisfactory
Unsatisfactory
Satisfaction Index over the past 12 months.
Response Rate
17.6%
Average Response Time
3.5%
Solution Rate
18.8%
Average Ratings
25%
Customer Retention Rate
0%
Category ranking
Men's and Women's Clothing
1 Lacoste 36.8
2 Mr Price 15.4
3 Markhams 10.1
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Mr Price - Online order cancelation

No resolution
Cindy Michelle Williams
Cindy Williams filed the complaint
3 May 2021
I ordered a dress online, placed an order for it and it said it would be delivered by the 5 May. I paid for the dress online and received an email saying it will be delivered 10 May. I urgently needed this gourment. Nay way, I sent [email protected] 2 email and no one got back to me. Please I would like too cancel this order while it's still at your warehouse.
This complaint has a private attachment.
Incident date: 3 May 2021
This complaint has been considered as not resolved.
Complaint #18221
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