Brand's performance

Unsatisfactory

Satisfaction Index over the past 12 months.

Response Rate

16.7%

Average Response Time

3.3%

Solution Rate

16.7%

Average Ratings

30%

Customer Retention Rate

0%

Category ranking

Men's and Women's Clothing

1 Lacoste 36.8

2 Puma 34

3 Markhams 31.5

...

Mr Price15

0800 212 535
[email protected]

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Mr Price - Online order cancelation

Cindy Williams filed the complaint

3 May 2021

I ordered a dress online, placed an order for it and it said it would be delivered by the 5 May. I paid for the dress online and received an email saying it will be delivered 10 May. I urgently needed this gourment. Nay way, I sent [email protected] 2 email and no one got back to me. Please I would like too cancel this order while it's still at your warehouse.

This complaint has a private attachment.

Incident date: 3 May 2021

This complaint has been considered as not resolved.

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