Brand's performance
11.0
/100
Unsatisfactory
Unsatisfactory
Satisfaction Index over the past 12 months.
Response Rate
13.3%
Average Response Time
2.7%
Solution Rate
14.3%
Average Ratings
14%
Customer Retention Rate
0%
Category ranking
Men's and Women's Clothing
1 Lacoste 36.8
2 Puma 35.5
3 Markhams 25.5
...
Mr Price11
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Mr Price - Online order cancelation

No resolution
Cindy Michelle Williams
Cindy Williams filed the complaint
3 May 2021
I ordered a dress online, placed an order for it and it said it would be delivered by the 5 May. I paid for the dress online and received an email saying it will be delivered 10 May. I urgently needed this gourment. Nay way, I sent [email protected] 2 email and no one got back to me. Please I would like too cancel this order while it's still at your warehouse.
This complaint has a private attachment.
Incident date: 3 May 2021
This complaint has been considered as not resolved.
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