Brand's performance
10.0
/100
Unsatisfactory
Unsatisfactory
Satisfaction Index over the past 12 months.
Response Rate
12.5%
Average Response Time
2.5%
Solution Rate
12.5%
Average Ratings
14%
Customer Retention Rate
0%
Category ranking
Men's and Women's Clothing
1 Lacoste 36.8
2 Markhams 16
3 Nike 10
...
Mr Price10
Is this your company? Click here

Mr Price - New account

No resolution
Danie
Danie filed the complaint
6 August 2021
My son opened a new account on the 01st of August and it was approved. He received confirmation to collect his card but after doing so he was told the reference number was not responding. He went back yesterday again to follow up but with the same result. There have been no effort from their (the branch) side to try and resolve the issue. I can not supply a reference number because he lost his phone.
Incident date: 3 August 2021
This complaint has been considered as not resolved.
Comments
This complaint has no comments yet.