Brand's performance
10.0
/100
Unsatisfactory
Unsatisfactory
Satisfaction Index over the past 12 months.
Response Rate
0%
Average Response Time
0%
Solution Rate
0%
Average Ratings
0%
Customer Retention Rate
100%
Category ranking
Men's and Women's Clothing
1 Lacoste 36.8
2 Puma 34
3 Markhams 31.5
...
Mr Price10
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Mr Price - Mr price online: poor customer service

No resolution
FIONA VAN GRAAN
FIONA GRAAN filed the complaint
14 October 2024
Placed an order for a dress on the 07th of October, the only correspondence i received from them was that my order is confirmed. It is the 14th of October and i am still waiting for a dress that was never delivered but they deducted from my account. Poor service, no correspondence, nothing!! i have been sending emails no response, absolutely nothing and its been 7 days!!!!!
Incident date: 14 October 2024
This complaint has been considered as not resolved.
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