Mr Price
Mr Price
Men's and Women's Clothing
Brand's performance
9.4
/100
Unsatisfactory
Unsatisfactory
Satisfaction Index over the past 12 months.
Response Rate
14.3%
Average Response Time
2.9%
Solution Rate
0%
Average Ratings
50%
Customer Retention Rate
0%
Category ranking
Men's and Women's Clothing
1 Lacoste 36.8
2 Puma 34
3 Markhams 31.5
...
Mr Price9.4
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Mr Price - Mr price online door to door delivery never delivered

No resolution
2/10
Conny
Conny filed the complaint
13 December 2022
I've ordered on Mr price online and paid for door to door delivery which was supposed to be delivered on the 8th of December 2022,i kept chatting with the customer service their agent told me that latest I will get delivery on the 12th before 5 pm I called their courier and they said it will be delivered before 5pm even today no communication at all. What's frustrating me is that is my Bby festive clothes I don't know what to do now
Incident date: 13 December 2022
Conny
Conny rated the brand
8 February 2023

It takes longer to resolve

This complaint has been considered as not resolved.
Complaint #227822
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