Mr Price
Mr Price
Men's and Women's Clothing
Brand's performance
15.0
/100
Unsatisfactory
Unsatisfactory
Satisfaction Index over the past 12 months.
Response Rate
16.7%
Average Response Time
3.3%
Solution Rate
16.7%
Average Ratings
30%
Customer Retention Rate
0%
Category ranking
Men's and Women's Clothing
1 Lacoste 36.8
2 Puma 34
3 Truworths 21
...
Mr Price15
Is this your company? Click here

Mr Price - Mr price cell

No resolution
1/10
Peter
Peter filed the complaint
25 July 2023
My contract expired in may 2019 and on 24 july 2023 i was told that i have an outstanding balance how is this possible after 4 years.
This complaint has a private attachment.
Incident date: 25 July 2023
Peter
Peter rated the brand
20 September 2023

Very poor

This complaint has been considered as not resolved.
Complaint #317623
432 views
0 comments
Report
Comments
This complaint has no comments yet.
Similar complaints
Sindisiwe
Sindisiwe
28 December 2024
Mr Price - Wrong garment packed with no price tag

I oderded 2 dresses from Mr Price online shopping both dresses were Oakridge brand…

Resolved
Maggie Tswai
Maggie Tswai
20 December 2024
Mr Price - Product quality

I have bought legging from Mr price kids for my daughter on the 16th December 2024.…

No resolution
FIONA VAN GRAAN
FIONA GRAAN
14 October 2024
Mr Price - Mr price online: poor customer service

Placed an order for a dress on the 07th of October, the only correspondence i received…

No resolution

This page does not represent the brand's official online site. If you wish you may file your complaint directly through the channels provided by the brand and/or through the channels of regulators or conflict resolution bodies. All visible contact information, image or logos are presented according to the information sent by the users and/or the distinctive signs that the brand presents in the market and in its communication.