Brand's performance

Unsatisfactory

Satisfaction Index over the past 12 months.

Response Rate

0%

Average Response Time

0%

Solution Rate

0%

Average Ratings

10%

Customer Retention Rate

0%

Category ranking

Men's and Women's Clothing

1 Lacoste 36.8

2 Markhams 25

3 PEP 15.7

...

Mr Price1.5

0800 212 535
[email protected]

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Mr Price - Lost laybye

Makhosazana filed the complaint

18 November 2021

I went to Mr price at 165 JHB Market street ,to take out my Laybye was attended by Silindile who took an hour and only vame back to tell me she can't find my Laybye.This obviously pissed me off as I wasted my time andoney to come home empty handed.They said they'll call afterwards when they've found my Laybye as a result I'm still waiting.

Incident date: 12 November 2021

Makhosazana

22 December 2021

I did finally get my lay-by but I still insist upon re-training of the staff to further avoid the matter for any future encounter like I had

This complaint has been considered as not resolved.

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