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Mr Price - Highly disappointed with the way i was treated in one of your stores

No resolution
80222
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MR Raymond filed the complaint

Hi mr price group. Im highly disappointed with the way i was treated in one of your stores.in mahlakung metz, were by i was doing a purchase. Only to find out that they say i cant buy with my store card because i dont have and id book or driver's license. When i ask them what must i do because i came here to buy. They insisted. I even tried to take out a certified scanned documents were by there's my id and license. But still they denied me of doing the purchase. And for me im really disappointed ? because as for mr price you should have send us a message or something to notify us about how to do a purchase from now on.
That make me to take a decision of canceling this card. Because is useless, it makes me explain my self. Whn i want to buy something. Your service is very poor not happy at all. While i have ten years using this card.
07 Jan 2022
MR Raymond edited the complaint
21 Jan 2022
MR Raymond added an answer

Not resolved

29 Apr 2022
complaint was considered "No resolution" due to lack of activity
13 May 2022
MR Raymond rated the brand

1/10

No

Would you buy again?

Nothing i can say, im gonna close my account thats it.

This complaint has been considered as not resolved.

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