Brand's performance
10.0
/100
Unsatisfactory
Unsatisfactory
Satisfaction Index over the past 12 months.
Response Rate
0%
Average Response Time
0%
Solution Rate
0%
Average Ratings
0%
Customer Retention Rate
100%
Category ranking
Men's and Women's Clothing
1 Lacoste 36.8
2 Puma 34
3 Markhams 31.5
...
Mr Price10
Is this your company? Click here

Mr Price - Extremely poor service

No resolution
Glynn Venter
Glynn Venter filed the complaint
15 June 2022
Mr Price is trying to be all clever with online (watsapp) but cannot handle the traffic to that platform, I then resorted to trying to phone the call centre and was cut off on various occasions - eventually got through and o my goodness the girl did not have a clue what I wanted to know (do you deliver to Gonubie (outside East London) simple question could not answer or could not get info either - to say the least the sale is lost, ill go somewhere else, this is not the first time ive experience this - MR PRICE is a useless company when it comes to customer care - USELESS!!!
Incident date: 15 June 2022
This complaint has been considered as not resolved.
Comments
This complaint has no comments yet.