Mr Price - Customer service

On the 5th of December 2022 I went to chrishan Vosloorus mr price,I wanted help with my lost card, lerato was helping some young lady for too long,as he was asking the lady out and after when he was about to help me,Sthe the team leader was talking for hours with the work phone with her friend about the new manager while Lerato want to use the phone for the customer, the service was really bad because when we go there it’s not like we don’t have things to do , we go there for help then the next things we get the Lerato’s and Sthe who don’t care about the customers but friends and finding love, it’s unacceptable.