Brand's performance
9.9
/100
Unsatisfactory
Unsatisfactory
Satisfaction Index over the past 12 months.
Response Rate
11.8%
Average Response Time
2.4%
Solution Rate
12.5%
Average Ratings
14%
Customer Retention Rate
0%
Category ranking
Men's and Women's Clothing
1 Lacoste 36.8
2 Puma 35.5
3 Markhams 25.5
...
Mr Price9.9
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Mr Price - Broken clothes

No resolution
Ardene
Ardene filed the complaint
14 May 2021
I have bought a onesie and when I wanted to put it on the other day it was broken with a big whole by the bum part, I don’t not have a receipt any longer. I want a other onesie or my money refunded where I will go buy me another one
This complaint has a private attachment.
Incident date: 14 May 2021
This complaint has been considered as not resolved.
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