Mr Price
Mr Price
Men's and Women's Clothing
Brand's performance
15.0
/100
Unsatisfactory
Unsatisfactory
Satisfaction Index over the past 12 months.
Response Rate
16.7%
Average Response Time
3.3%
Solution Rate
16.7%
Average Ratings
30%
Customer Retention Rate
0%
Category ranking
Men's and Women's Clothing
1 Lacoste 36.8
2 Puma 34
3 Markhams 31.5
...
Mr Price15
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Mr Price - Bought a hoody online

No resolution
Shirm Jacobs
Shirm Jacobs filed the complaint
14 August 2022
I bought a hoody online at mr price size M, and when i collected in store it was XXL luckily i opened the bag to check if everything was 100% only to find out that they have sent a XXL instead, this is unacceptable and how can i even trust to buy something online again they are waisting my time and money, pathetic service!!
Incident date: 14 August 2022
This complaint has been considered as not resolved.
Complaint #167822
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