Brand's performance
9.4
/100
Unsatisfactory
Unsatisfactory
Satisfaction Index over the past 12 months.
Response Rate
14.3%
Average Response Time
2.9%
Solution Rate
0%
Average Ratings
50%
Customer Retention Rate
0%
Category ranking
Men's and Women's Clothing
1 Lacoste 36.8
2 Puma 34
3 Markhams 31.5
...
Mr Price9.4
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Mr Price - Being fully ignored as a client

No resolution
Shellower
Shellower filed the complaint
11 October 2022
201012310697

Lungile Flat out ignored my request for over 40mins to check when this package will arrive ...

why did she ask "how can I help you if she's going to ignore me as a client ?
This complaint has a private attachment.
Incident date: 11 October 2022
This complaint has been considered as not resolved.
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