Brand's performance
9.4
/100
Unsatisfactory
Unsatisfactory
Satisfaction Index over the past 12 months.
Response Rate
14.3%
Average Response Time
2.9%
Solution Rate
0%
Average Ratings
50%
Customer Retention Rate
0%
Category ranking
Men's and Women's Clothing
1 Lacoste 36.8
2 Puma 34
3 Markhams 31.5
...
Mr Price9.4
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Mr Price - Bad service

No resolution
1/10
louis buys
louis buys filed the complaint
7 July 2022
This morning i went to mr price to exchange something .the maneger at the store is more interested to talk on the phone then to help a customer . Poor service and unfreindly attitude towards me and my daughter
Incident date: 7 July 2022
louis buys
louis buys rated the brand
27 October 2022

Never heard back from them

This complaint has been considered as not resolved.
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