Brand's performance
9.9
/100
Unsatisfactory
Unsatisfactory
Satisfaction Index over the past 12 months.
Response Rate
11.8%
Average Response Time
2.4%
Solution Rate
12.5%
Average Ratings
14%
Customer Retention Rate
0%
Category ranking
Men's and Women's Clothing
1 Lacoste 36.8
2 Puma 35.5
3 Markhams 25.5
...
Mr Price9.9
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Mr Price - Bad fit, ladies underwear

No resolution
1/10
Yvette
Yvette filed the complaint
11 March 2021
Ladies underwear, panties, is a very bad fit, both bikini and boyleg. One can't try them on, even over own underwear, so how would you know if they would fit and then when you pay for it, cashier asks if they fit - where is the point in this question?
Incident date: 11 March 2021
Yvette
Yvette rated the brand
14 September 2021

I'll just never buy their underwear again. clearly they don't care.

This complaint has been considered as not resolved.
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