Brand's performance
10.0
/100
Unsatisfactory
Unsatisfactory
Satisfaction Index over the past 12 months.
Response Rate
0%
Average Response Time
0%
Solution Rate
0%
Average Ratings
0%
Customer Retention Rate
100%
Category ranking
Men's and Women's Clothing
1 Lacoste 36.8
2 Puma 34
3 Markhams 31.5
...
Mr Price10
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Mr Price - Bad behavior of a store manager

No resolution
Alvine Yollande
Alvine Yollande filed the complaint
8 February 2022
Good morning..
I'm writing today because of a very bad experience I had in one of your store in pretoria east Parkview mall..I would like report that manager firmly and need a sincere apology.

I went to mereleta purview store to pay my wife account as she's in the US she send me.a copy of her card..I don't know if that manager judged me on my facial..He told me that the card picture is not MR Price card start to have some indirectinsulting words ..I was surprised as I paid that way last month in the same Mr Price shop how come now that card wasn't Mr price card...Till I left the store likely the is another Mr Price at the same mall where I went and pay without any problem I went back to Confront that manager to know why he did what he did he started to insult me and chasing me from the store as if he was the owner of the shop..I felt so as a customer I don't have right to complain ?
I'm waiting a feed back or call from you guys I'm very piss off
I attached the receipt pay from the other store
Regards Mr Steve
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Incident date: 8 February 2022
Alvine Yollande
3 March 2022
I realise that they don't care about our complain no one ver come back to me. I even Whatsup in their whatsup complain they say the will contact me before the end of the day till today nothing. I realise that maybe the bad service comes from the head office or the legalise it
This complaint has been considered as not resolved.
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