Brand's performance
15.4
/100
Unsatisfactory
Unsatisfactory
Satisfaction Index over the past 12 months.
Response Rate
17.6%
Average Response Time
3.5%
Solution Rate
18.8%
Average Ratings
25%
Customer Retention Rate
0%
Category ranking
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Mr Price - Assisting

No resolution
Chichi
Chichi filed the complaint
30 August 2021
Today 30th of August 2021, I went in Mr Price 429 CT to look for markdowns items. I got more items, I went to pay to the till and nicely asked the cashier to scan for me some of the items to if is not cheaper than the price on the tags because I normally do that, the lady start to shout and confusing me like hell. I'm very disappointed because is not my first day to purchase from Mr Price. To honest I feel so embarrassed in front of other customers and her colleagues. And I don't know what was my fault. She tells me I bore her early in the morning I make her day bore.
Incident date: 30 August 2021
This complaint has been considered as not resolved.
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