Brand's performance
10.0
/100
Unsatisfactory
Unsatisfactory
Satisfaction Index over the past 12 months.
Response Rate
0%
Average Response Time
0%
Solution Rate
0%
Average Ratings
0%
Customer Retention Rate
100%
Category ranking
Men's and Women's Clothing
1 Lacoste 36.8
2 Puma 34
3 Markhams 31.5
...
Mr Price10
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Mr Price - Accused of stealing and humiliated

No resolution
Mpumelelo Daddyboy Zwane
Mpumelelo Zwane filed the complaint
6 August 2022
I was buying clothes and one of the lady who work there called out the manager and the security for them to wait on the door for me because I had stolen some sneakers according to them. Since I was looking homeless to them I was humiliated at the door and pulled aside and they asked for the slips and the clothes had to be taken out and people had to watch me being search like I’m a shop lifter . Funny thing is I had applied for Mr price account in same store previous week and now I’m being taken as someone whose stealing.. I really felt humiliated and embarrassed and they never apologized after I they were done instead was told to leave the store and I wasn’t rude at all. That’s the Mr price in randburg square. Incidence happened Thursday (04/08/2022) around 16:30pm.
Incident date: 6 August 2022
This complaint has been considered as not resolved.
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