Brand's performance
9.9
/100
Unsatisfactory
Unsatisfactory
Satisfaction Index over the past 12 months.
Response Rate
11.8%
Average Response Time
2.4%
Solution Rate
12.5%
Average Ratings
14%
Customer Retention Rate
0%
Category ranking
Men's and Women's Clothing
1 Lacoste 36.8
2 Puma 35.5
3 Markhams 25.5
...
Mr Price9.9
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Mr Price - Accounts

No resolution
Nompumelelo
Nompumelelo filed the complaint
11 July 2023
Hi I receive a call in April to settle my MR price account on a discounted amount of 1377 for four months. I have paid all that,however still receiving calls to make more payments. Can inplease get a call back to sort this out as soon as possible. Before I can take this further
This complaint has a private attachment.
Incident date: 11 July 2023
This complaint has been considered as not resolved.
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