Brand's performance

Unsatisfactory

Satisfaction Index over the past 12 months.

Response Rate

14.3%

Average Response Time

2.9%

Solution Rate

14.3%

Average Ratings

30%

Customer Retention Rate

0%

Category ranking

Men's and Women's Clothing

1 Lacoste 36.8

2 Puma 34

3 Markhams 31.5

...

Mr Price13.5

0800 212 535
[email protected]

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Mr Price - #70521

Mmabatho filed the complaint

7 December 2021

Good morning i just have a complain with regards to a mrp sim top up which I've agreed it but i never received any airtime even now but I'm surprised my bill keep on increasing when i ask about this they say I've received 110 from them i keep paying things that i don't know,how could you do this to your customers

Incident date: 6 December 2021

Mmabatho rated the brand

19 January 2022

I never found any solution on my complain

Would you buy again? No

1/10

This complaint has been considered as not resolved.

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