MiX Telematics - Unresolved billing query

No resolution

1/10

Ronald Levy filed the complaint

4 April 2022

My e-mail to [email protected] dated 1 January 2022 elicited a case number, being 10152730 but no other response. My reminder e-mail dated 28 January 2022 elicited another case number, being 10298676, but no other response. My telephone call to Customer Care at 10:20 on 1 March 2022 elicited no response.

Incident date: 4 April 2022

Ronald Levy

19 April 2022

The lack of response is indicative of the putrid service from Mix Telematics - Matrix Beame

Ronald Levy rated the brand

1 June 2022

The product is fine, but the backroom service is non-existent

Would you buy again? Yes

1/10

This complaint has been considered as not resolved.

Complaint #110522

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