Brand's performance
15.0
/100
Unsatisfactory
Unsatisfactory
Satisfaction Index over the past 12 months.
Response Rate
16.7%
Average Response Time
0%
Solution Rate
16.7%
Average Ratings
33.3%
Customer Retention Rate
0%
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MiX Telematics - 930111

No resolution
Nelson Sibewu
Nelson Sibewu filed the complaint
22 February 2022
this Brand is the worst Brand to work with, their Cancellation department is almost Non existent, they do not pick calls, they do not respond email , they are just a dead department. Well done to the Customer Service division they are trying and responsive anything related to, they have really tried to get me through to cancellation even they are made to hold at least that what i would like to believe.
This complaint has a private attachment.
Incident date: 22 February 2022
This complaint has been considered as not resolved.
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