Brand's performance
10.0
/100
Unsatisfactory
Unsatisfactory
Satisfaction Index over the past 12 months.
Response Rate
0%
Average Response Time
0%
Solution Rate
0%
Average Ratings
0%
Customer Retention Rate
100%
Category ranking
Mobile and Fixed Telecommunications
1 Metrofibre 30
2 Mondo 21.5
3 MTN 18.6
...
MiX Telematics10
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MiX Telematics - 930111

No resolution
Nelson Sibewu
Nelson Sibewu filed the complaint
22 February 2022
this Brand is the worst Brand to work with, their Cancellation department is almost Non existent, they do not pick calls, they do not respond email , they are just a dead department. Well done to the Customer Service division they are trying and responsive anything related to, they have really tried to get me through to cancellation even they are made to hold at least that what i would like to believe.
This complaint has a private attachment.
Incident date: 22 February 2022
This complaint has been considered as not resolved.
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