Metsimaholo Local Municipality
Metsimaholo Local Municipality
Brand's performance
7.1
/100
Unsatisfactory
Unsatisfactory
Satisfaction Index over the past 12 months.
Response Rate
0%
Average Response Time
0%
Solution Rate
0%
Average Ratings
34%
Customer Retention Rate
20%
Category ranking
Municipalities
3 City Power 10
...
Metsimaholo Local Municipality7.1
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Metsimaholo Local Municipality - Outstanding refund and missing funds

No resolution
5/10
Stephen Mackie
Stephen Mackie filed the complaint
19 March 2022
I sold my house in Vaalpark, Sasolburg December 2019
My rates and taxes refund has still not been processed.
To make matters worse, Mesimaholo deducted R3554 from my credit in October 2020
My refund amount due is R9120 but my credit is only showing R5566.00
We sold the house over two years ago...still not sorted out!!
This complaint has a private attachment.
Incident date: 19 March 2022
Stephen Mackie
4 April 2022
Still no reply!!!!!!!!!
Stephen Mackie
7 May 2022
Useless incompetent idiots still have not replied!!!!!!!!!!!!
Stephen Mackie
Stephen Mackie rated the brand
25 July 2022

none

This complaint has been considered as not resolved.
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